Please read these terms carefully:
CST (Beaton International AB) is a Swedish Tour Operator. As a customer, you are protected by the Package Travel Directive. This means that if a travel package purchased is not executed, within reason, as stated in the travel information, the customer is entitled to refunds. As a customer, it is good to know that Beaton International AB has a “Resegaranti” required by Kammarkollegiet to guarantee client funds in the case of bankruptcy.
COVID-19: CST will follow the recommendations of the Foreign Ministry (UD). If the Foreign Ministry recommends against travel (during the trip dates), then 14 days and onward before travel you have the right to cancel with a refund. If CST cancels the entire trip, you are also entitled to a refund.
Insurance: We strongly suggest that you purchase a comprehensive travel insurance policy to cover all aspects of this trip including loss of funds through cancellations, loss of baggage and personal items, personal injury and death, inclement weather clause, pre-existing medical condition waiver.
Cancelling after full payment: CST will try to find an appropriate substitution, with focus on finding someone with the correct “tennis fit.” If this is the case, a refund/part refund is possible, if this is not possible, no refund will be given, the full amount of the trip will be charged, this decision is 100% up to CST. As a consumer, you are responsible for purchasing your insurance for this type of cancellation.
In the case of rain or bad weather: CST and the tennis club will be as flexible as possible to complete the tennis program. In the case of severe rain or bad weather, court fees will be refunded; this will be a small amount and a small percentage considering the total trip cost. You will be refunded the full amount that CST is repaid, and it is obvious that such expenses such as flights, transport etc. will not.
Program rescheduling: Due to this being a group activity the program is set, if you decide to skip or not participate in a tennis session, this session is lost, and there is no possibility to reschedule.
CST is not liable for injuries of any kind caused by any sports activity during this trip. By signing up for this trip, you understand that there is a certain level of fitness and health required to safely execute this sport program.
CST is not responsible for personal property damage nor personal property theft at any time before, during, or after this trip.
CST is not responsible for changes to the program due to third parties such as SAS or Norwegian; however, as mentioned above, flexibility will be provided wherever possible.
CST is not directly responsible for flight rescheduling nor cancellations. You must follow the recommendations and procedures of the airline. CST will be helping you with this procedure.
Some photos may be taken during this trip by Joe Beaton or travel coaches, by participating on this trip you accept that some of these photos may be used on the CST website and/or on some social media platforms.